Privacy Policy

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1. Overview

This privacy policy explains how personal data is collected, processed and used when you use our website or software solutions.

Personal data is any information relating to an identified or identifiable natural person.

2. Responsible body

Responsible for data processing is:

Scalera
Büttenweg 16
8045 Zurich ZH
switzerland
email: info@scalera.ai

Scalera AG is a Swiss-based company and serves customers throughout the DACH region. Data processing is carried out taking into account Swiss Data Protection Act (DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

3. Collection and processing of personal data

3.1 Data that you actively provide

We process personal data that you provide to us voluntarily, in particular through:

Using contact forms
Communication via email
Registering or using our platform

This may include:

name
email address
company information
Content of your request

This data is used to process your request and to provide our services.

3.2 Automatically collected data

When you visit our website, technical information is automatically collected:

Browser type and version
operating system
IP address
date and time of access
referrer URL
host name of the accessing device

This data is required to ensure the stability, security, and functionality of our systems.

It is generally not combined with other data.

4. Purposes of data processing

In particular, we process personal data for the following purposes:

Provision and operation of our website
Ensuring system security
Processing inquiries and communication
Analyze and improve user experience
Development of our software solutions

5. Cookies and similar technologies

Our website uses cookies to improve functionality and usability.

6. Server log files

Our hosting provider automatically collects data in so-called server log files:

IP address
When the request was made
Browser information
operating system

This data is used exclusively for technical monitoring, safety and fault analysis.

Storage is typically done for 5 to 25 days.

7. Contact

If you contact us, your details will be saved to process your request.

Only the following will be passed on:

with your consent, or
if this is necessary to fulfill the contract

8. Legal bases

Processing is carried out on the basis of:

consent
Contract or pre-contractual measures
legitimate interest (e.g. safety, product optimization)
legal obligations

For users from the EU, processing is carried out in accordance with Art. 6 GDPR.

9. Your rights

You have the following rights at any time:

Information about your stored data
Correction of incorrect data
Deleting your data
Restriction of processing
data portability
Withdrawal of consents granted

You also have the right to complain to a data protection supervisory authority.

Responsible in Switzerland: Federal Data Protection and Information Commissioner (FDPÖB).

10. Data security

We use technical and organizational measures to protect your data from loss, misuse or unauthorized access.

However, data transmission over the Internet can have security gaps.

11. Changes to the privacy policy

We reserve the right to adapt this privacy policy as necessary, in particular if there are changes in legal requirements or our services.