What this business case includes
- Cost categories: capacity, opportunity, errors, rework — qualitative and measurable, no fake percentages.
- Time-savings calculator as a template: your inputs (BoQs/week, minutes before/after or % from FAQ/cases, hourly rate as your assumption).
- Worked EXAMPLE with clearly labelled assumptions plus ACO/Frauenthal as reference benchmarks.
- Business-case checklist: data → math → risks → pilot → decision.
- What to leave out: unknown prices, unsourced market percentages, competitor bashing.
As of 6 November 2026 · Template/checklist (expansion of the «hidden cost» article)
Transparency note: Scalera builds tender and quoting software; this template is ours. Features only per public product page/FAQ; figures only per case studies. Feedback: info@scalera.ai.
Ask a supplier what quoting costs and they often name salaries only. The real costs sit in capacity stuck in copy-paste, tenders never answered, and errors found after submission. The earlier short article listed these patterns — with unsourced metrics. This expansion replaces them with a fill-in business case and a time-savings calculator with disclosed assumptions.
Scope: costs, ROI logic and template — not triage or bid-scoring detail. For that we link once to prioritizing tenders. For product features and export see Scalera product matching; for the end-to-end process Automate your proposals: a guide.
Finance and leadership need the same language: visible assumptions, recomputable math, a bounded pilot. That is what this template is for — not a marketing slide, but a working document you fill with your actuals.
Why «hidden costs» belong in a business case
Inside-sales capacity is finite. When the queue grows, four cost types appear at once — even if only the wage line shows in accounting.
- Unanswered or late tenders: revenue that never enters the pipeline
- Being second: buyers rarely wait for the last quote; early replies shape alternatives and price anchors
- Errors after submission: wrong unit, missed position, unfit product — clarification and rework
- Expert time on data entry instead of advice: opportunity inside the same hour
These patterns still hold. What goes: invented percentages and anonymous blockquotes. What comes: measurement points and math finance can recompute.
Cost categories: what to measure — without fake percentages
Use the table as an inventory. Enter your actuals; leave cells blank instead of guessing what you do not know.
| Category | What you observe | How you measure |
|---|---|---|
| Capacity | Minutes per BoQ for reading, matching, typing, export | Sample 10–20 BoQs: stopwatch or ticket time |
| Opportunity | Inbound vs. submitted quotes; missed deadlines | Weekly counters; short reason codes |
| Errors | Wrong matches, change orders, buyer follow-ups | Error rate and correction minutes per case |
| Rework | Post-submission clarification, format fixes, ERP re-entry | Minutes until «done in the target system» |
No market percentages. Only your observations and — where available — sourced references from FAQ/case studies.
Opportunity and errors are harder to monetise than minutes. They still belong in the case: as qualitative risks with your own counters, not as an invented share of revenue.
Time-savings calculator (fill-in template)
The core of every business case is hours saved per year. We do not state Scalera prices here; your hourly rate is your internal assumption.
Inputs (your numbers)
- BoQs per week (average of the last 4–8 weeks)
- Minutes per BoQ before (current sample)
- Minutes per BoQ after — either measured in a pilot or as a range: FAQ typically 60–80% time savings; ACO 10–15 instead of 30–45 min; Frauenthal 4.5 h → 37 min
- Internal hourly rate in EUR or CHF — label as assumption, never sell it as an «industry wage»
Formula
Hours/year = (minbefore − minafter) × BoQs/week × 52 ÷ 60
Capacity value/year = hours/year × your hourly rate (assumption)
Optional opportunity: estimated additional BoQs you can process × your historical win rate × average contribution margin — again only with your data, not invented market rates.
Label every assumption. A business case persuades when finance can recompute it in ten minutes — not when the slide looks dramatic.
EXAMPLE calculation (clearly labelled)
Example assumptions only — not a claim about your business. Replace every figure with your measurement.
| Parameter | Example value | Label |
|---|---|---|
| BoQs / week | 40 | EXAMPLE assumption |
| Min / BoQ before | 45 | EXAMPLE assumption |
| Min / BoQ after | 15 | EXAMPLE near ACO benchmark (10–15 min) |
| Hours / year | (45−15)×40×52÷60 = 1,040 | Math |
| Hourly rate | 85 EUR | EXAMPLE assumption — your figure |
| Capacity value / year | 1,040 × 85 = 88,400 EUR | example only |
Reference benchmarks (not example assumptions): ACO 30–45 → 10–15 min (ACO case study); Frauenthal 4.5 h → 37 min = 7.1× (Frauenthal case study); FAQ 60–80% time (FAQ).
The product page cites ACO at roughly 70% faster (10–15 instead of 30–45 min) and «up to 80%» less processing time in the broader context (Scalera product matching). Use such ranges as a plausibility check — not as a guarantee for your case.
Business-case checklist (template)
The checklist keeps the case actionable. Each step has an artefact: raw data, math, risk list, pilot log, decision note. Without an artefact the case stays an opinion.
01
Gather data
BoQs/week, minutes as-is, error and deadline cases, export path today.
2–3 weeks of observation often enough
02
Run the math
Fill the formula; label hourly rate and % range as assumptions.
Have finance review
03
Risks
Catalogue quality, edge cases, inside-sales change, integration.
Mitigation + owner per risk
04
Pilot
10–20 BoQs, before/after, written go/no-go criteria.
2–12 weeks implementation per FAQ
05
Decide
Capacity value, qualitative benefits, investment frame (no public price list).
Set a review date
- Document the as-is sample (date, BoQ count, method)
- Target picture: which formats (PDF, GAEB, Excel …) and which target system (export CSV/XML/GAEB/API per product page)
- Risks and assumptions on one page
- Pilot plan — orientation: pilot test
- Sketch connectivity: ERP integration for tenders and quotes
- Decision: proceed, adjust or stop — with a date
What not to put in the business case
- Vendor prices you do not know or may not disclose
- Invented industry shares without a source
- Competitor bashing or feature comparisons without evidence
- Anonymous ROI customer quotes you cannot verify
- Guaranteed ROI from marketing decks without your measurement
Better: your own sample + sourced references from FAQ, ACO case study and Frauenthal case study. Cluster and results logic: Quoting software in construction: results.
From case to pilot — without scope creep
A business case does not end on a slide. It ends in a bounded pilot with measurement points. Per the FAQ, implementation typically takes 2–12 weeks (FAQ).
ACO went live in 5 weeks per the case study (ACO case study). Per the product page, more than 150 manufacturers, dealers and general contractors in Europe use Scalera (Scalera product matching).
When the case is ready and you want to see the flow: book a demo. For prioritizing individual requests, triage and bid/no-bid remains the right guide — linked only here on purpose.
Key takeaways
- Four cost categories instead of one wage line: capacity, opportunity, errors, rework.
- Time savings = (min before − min after) × volume; hourly rate always as your assumption.
- Sourced ranges: FAQ 60–80%, ACO 10–15 min, Frauenthal 7.1× — as benchmarks, not guarantees.
- Checklist: data → math → risks → pilot → decision.
- Leave out: unknown prices, fake market percentages, competitor bashing.
Next steps
- Fill the template inputs with a 10-BoQ sample.
- Write go/no-go criteria for the pilot.
- Check fit to catalogue and export: product matching and demo.
Frequently asked questions
What belongs in a tender-automation business case?
Current effort (BoQs/week, minutes per BoQ), expected time after automation or a sourced range, your hourly rate as an assumption, risks, pilot scope and decision criteria. No unsourced market percentages and no invented vendor prices.
How do I calculate time savings without inventing salaries?
Formula: (minutes before − minutes after) × BoQs/week × 52 ÷ 60 = hours/year. Multiply by your internal hourly rate — you set it and label it as an assumption, never as a fact.
What time savings do Scalera customers report?
Per the FAQ, customers typically report 60–80% time savings on tenders and reinvest them in consulting; benefits include time plus a higher hit rate (FAQ). ACO: 10–15 instead of 30–45 minutes for a 300-page BoQ (ACO case study). Frauenthal: 7.1× faster from 4.5 hours to 37 minutes (Frauenthal case study).
Which cost categories should I capture?
Capacity (labour for positions and matching), opportunity (unanswered or late tenders), errors (wrong matches, change orders) and rework (clarification, correction). Describe them qualitatively and back them with your measurement points — no fake percentages.
What should not go into the business case?
Unknown vendor prices stated as fact, unsourced market percentages, competitor bashing, and anonymous ROI quotes without a verifiable source. Only figures with a public source or clearly labelled example assumptions.
How long does implementation take?
Per the FAQ, implementation typically takes 2–12 weeks; often faster with standard products (FAQ). ACO went live in 5 weeks according to the case study (ACO case study).
How do the business case and bid/no-bid relate?
The business case sizes capacity and benefit. Whether you pursue a single tender is triage and bid/no-bid — see Prioritizing tenders: triage and bid/no-bid. No scoring detail here.
How do I start a pilot without bloating the case?
10–20 typical BoQs, measure before/after minutes, check confidence and export path. Practical frame: Pilot-test AI tender software. Export per the product page: CSV, XML, GAEB or API (Scalera product matching).
Sources
- FAQ — 60–80% time, benefits time + hit rate, implementation 2–12 weeks
- Scalera product matching — 150+, up to 80% processing time, ACO blurb 10–15 instead of 30–45 (~70%), export CSV/XML/GAEB/API
- ACO case study — 30–45 → 10–15 min, 3× faster, go-live 5 weeks, ~80% technically rather simple
- Frauenthal case study — 7.1× (4.5 h → 37 min), 90%+ precision, 1.6M+ products, 0 proportional headcount
- Bid/no-bid / triage — prioritization boundary
- Quoting software results, ERP integration, Pilot, Automate proposals guide
